/* Shared theme for the ticket-lifecycle attendee pages (new-ticket.html,
   tickets.html, ticket-detail.html). Same palette as dashboard.html's
   inline <style> -- extracted here since three pages now share it, rather
   than duplicating ~150 lines three times. dashboard.html/console.html/
   full.html keep their own inline styles, mirroring these variable names
   and values (see theme.js for the shared toggle logic). */

:root {
  --bg: #f5f6f9;
  --bg-elevated: #ffffff;
  --bg-elevated-2: #eef0f5;
  --border: #d8dce6;
  --border-soft: #e4e7ee;
  --text: #1b1f2b;
  --text-dim: #5b6478;
  --text-dimmer: #8a91a3;
  --accent: #2f66d6;
  --accent-soft: rgba(47, 102, 214, 0.12);
  --green: #1a9d68;
  --green-soft: rgba(26, 157, 104, 0.12);
  --amber: #b5790a;
  --amber-soft: rgba(181, 121, 10, 0.12);
  --red: #c93a46;
  --red-soft: rgba(201, 58, 70, 0.12);
  --silver: #6b7280;
  --silver-soft: rgba(107, 114, 128, 0.12);
  --bronze: #a15c2e;
  --bronze-soft: rgba(161, 92, 46, 0.14);
  --radius: 10px;
}

html[data-theme="dark"] {
  --bg: #0a0d14;
  --bg-elevated: #12161f;
  --bg-elevated-2: #171c28;
  --border: #232a3a;
  --border-soft: #1b2130;
  --text: #e7eaf2;
  --text-dim: #9299ad;
  --text-dimmer: #5c6478;
  --accent: #4f8ff7;
  --accent-soft: rgba(79, 143, 247, 0.14);
  --green: #35d399;
  --green-soft: rgba(53, 211, 153, 0.14);
  --amber: #f5b942;
  --amber-soft: rgba(245, 185, 66, 0.14);
  --red: #f0616b;
  --red-soft: rgba(240, 97, 107, 0.14);
  --silver: #b8c0cf;
  --silver-soft: rgba(184, 192, 207, 0.14);
  --bronze: #d99a63;
  --bronze-soft: rgba(217, 154, 99, 0.16);
}

* { box-sizing: border-box; }

/* `hidden` must always win over any class's `display` rule -- without this,
   an element combining `hidden` with a class like `.content` (display:
   flex) silently ignores `hidden` since both selectors tie on specificity
   and the author stylesheet applies after the browser's default one. */
[hidden] { display: none !important; }

html, body {
  margin: 0;
  min-height: 100%;
  background: var(--bg);
  color: var(--text);
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  font-size: 16px;
}

.app {
  max-width: 430px;
  margin: 0 auto;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  padding-bottom: 84px; /* leave room for the fixed bottom nav */
  /* Flex items default to min-width:auto, which for form controls
     (select/input/textarea) is their intrinsic content-based size, not 0 --
     without this, nested flex columns can't shrink them below that
     intrinsic width, forcing real horizontal overflow at narrow (mobile)
     viewport widths even though every control also has width:100%. */
  min-width: 0;
}

/* ---------- top bar ---------- */
.topbar {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 16px 18px 10px;
}
.topbar-brand { display: flex; align-items: center; gap: 10px; }
.topbar-icon {
  width: 32px; height: 32px; border-radius: 8px;
  background: var(--accent-soft); color: var(--accent);
  display: flex; align-items: center; justify-content: center; flex: 0 0 auto;
}
.topbar-title { font-size: 1rem; font-weight: 650; }
.user-greeting { font-size: 1rem; font-weight: 650; color: var(--text); white-space: nowrap; }
.icon { width: 18px; height: 18px; stroke: currentColor; fill: none; stroke-width: 1.8; }

/* ---------- headings ---------- */
.page-heading { padding: 4px 18px 14px; }
.page-heading h1 { margin: 0 0 4px; font-size: 1.3rem; font-weight: 700; }
.page-heading p { margin: 0; font-size: 0.85rem; color: var(--text-dimmer); }

/* ---------- body content ---------- */
.content { flex: 1 1 auto; padding: 0 18px; display: flex; flex-direction: column; gap: 14px; min-width: 0; }

/* ---------- cards / panels ---------- */
.panel {
  background: var(--bg-elevated);
  border: 1px solid var(--border-soft);
  border-radius: var(--radius);
  padding: 16px;
}

/* ---------- buttons ---------- */
.btn {
  font-family: inherit; font-size: 1rem; font-weight: 650; cursor: pointer;
  border-radius: 10px; border: 1px solid var(--border); background: var(--bg-elevated-2);
  color: var(--text); padding: 14px 18px; display: inline-flex; align-items: center;
  justify-content: center; gap: 8px; min-height: 44px;
  transition: background 0.15s, border-color 0.15s, opacity 0.15s;
}
.btn:disabled { opacity: 0.45; cursor: not-allowed; }
.btn-primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn-primary:hover:not(:disabled) { background: #4380e6; }
.btn-secondary { background: transparent; color: var(--text-dim); }
.btn-accent-soft { background: var(--accent-soft); border-color: transparent; color: var(--accent); }
.btn-outline-red { background: transparent; border-color: var(--red); color: var(--red); }
.btn-block { width: 100%; }

/* ---------- theme toggle ---------- */
.theme-toggle {
  flex: 0 0 auto; display: flex; align-items: center; justify-content: center;
  width: 36px; height: 36px; border-radius: 999px; border: 1px solid var(--border);
  background: var(--bg-elevated-2); color: var(--text-dim); cursor: pointer; padding: 0;
}
.theme-toggle:hover { border-color: var(--accent); color: var(--accent); }
.theme-toggle .icon { width: 18px; height: 18px; }

/* ---------- status pills ---------- */
.status-pill {
  display: inline-flex; align-items: center; gap: 6px; font-size: 0.72rem; font-weight: 700;
  padding: 4px 11px; border-radius: 999px; text-transform: capitalize;
}
.status-pill::before { content: ''; width: 6px; height: 6px; border-radius: 50%; }
.status-open { color: var(--red); background: var(--red-soft); }
.status-open::before { background: var(--red); }
.status-closed { color: var(--green); background: var(--green-soft); }
.status-closed::before { background: var(--green); }

/* ---------- tier badge ---------- */
.tier-badge {
  display: inline-flex; align-items: center; font-size: 0.72rem; font-weight: 700;
  padding: 3px 10px; border-radius: 999px;
}
.tier-badge.tier-gold   { color: var(--amber);  background: var(--amber-soft); }
.tier-badge.tier-silver { color: var(--silver); background: var(--silver-soft); }
.tier-badge.tier-bronze { color: var(--bronze); background: var(--bronze-soft); }

/* ---------- forms ---------- */
.field { display: flex; flex-direction: column; gap: 6px; min-width: 0; }
.field-label { font-size: 0.78rem; color: var(--text-dim); font-weight: 600; }
select.full, input.full, textarea.full {
  width: 100%; min-width: 0; font-family: inherit; font-size: 0.95rem; background: var(--bg-elevated-2); color: var(--text);
  border: 1px solid var(--border); border-radius: 9px; padding: 12px 12px; min-height: 44px;
}
textarea.full { min-height: 96px; resize: vertical; font-family: inherit; }
.char-counter { align-self: flex-end; font-size: 0.68rem; color: var(--text-dimmer); }

.segmented { display: flex; gap: 8px; }
.segmented button {
  flex: 1; font-family: inherit; font-size: 0.85rem; font-weight: 650; padding: 10px 6px;
  border-radius: 9px; border: 1px solid var(--border); background: var(--bg-elevated-2);
  color: var(--text-dim); cursor: pointer; min-height: 44px;
}
.segmented button.selected.low { background: var(--green-soft); border-color: var(--green); color: var(--green); }
.segmented button.selected.medium { background: var(--amber-soft); border-color: var(--amber); color: var(--amber); }
.segmented button.selected.high { background: var(--red-soft); border-color: var(--red); color: var(--red); }

/* ---------- filter pills (My Tickets) ---------- */
/* Wraps instead of scrolling horizontally -- spec section 34 explicitly
   rules out horizontal scrolling on mobile. */
.filter-pills { display: flex; flex-wrap: wrap; gap: 8px; }
.filter-pill {
  flex: 0 0 auto; font-size: 0.78rem; font-weight: 600; padding: 7px 14px; border-radius: 999px;
  border: 1px solid var(--border); background: var(--bg-elevated-2); color: var(--text-dim); cursor: pointer;
}
.filter-pill.active { background: var(--accent); border-color: var(--accent); color: #fff; }

/* ---------- ticket list cards ---------- */
.ticket-card {
  display: block; text-decoration: none; color: inherit;
  background: var(--bg-elevated); border: 1px solid var(--border-soft); border-radius: var(--radius);
  padding: 14px 16px; position: relative;
}
.ticket-card-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 8px; }
.ticket-number { font-size: 0.78rem; color: var(--text-dimmer); font-weight: 600; }
.ticket-subject { font-size: 0.95rem; font-weight: 650; margin-bottom: 6px; }
.ticket-meta { display: flex; align-items: center; justify-content: space-between; font-size: 0.75rem; color: var(--text-dim); }
.ticket-chevron { position: absolute; right: 14px; top: 50%; transform: translateY(-50%); color: var(--text-dimmer); }
.empty-state {
  text-align: center; color: var(--text-dimmer); font-size: 0.85rem; padding: 40px 20px;
  display: flex; flex-direction: column; align-items: center; gap: 10px;
}

/* ---------- ticket detail header card ---------- */
.detail-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 10px; }
.detail-subject { font-size: 1.1rem; font-weight: 700; margin: 0 0 6px; }
.detail-meta { font-size: 0.8rem; color: var(--text-dim); margin-bottom: 10px; }
.detail-created { font-size: 0.75rem; color: var(--text-dimmer); margin-bottom: 12px; }
.detail-description { font-size: 0.88rem; color: var(--text); line-height: 1.5; padding-top: 10px; border-top: 1px solid var(--border-soft); }

/* ---------- ticket info card ---------- */
.info-row { display: flex; align-items: center; justify-content: space-between; padding: 6px 0; font-size: 0.85rem; }
.info-row-label { color: var(--text-dim); }
.info-row-value { font-weight: 600; }
.panel-title { font-size: 0.85rem; font-weight: 700; margin-bottom: 10px; }

/* ---------- activity timeline ---------- */
.timeline { display: flex; flex-direction: column; }
.timeline-item { display: flex; gap: 12px; padding-bottom: 18px; position: relative; }
.timeline-item:last-child { padding-bottom: 0; }
.timeline-rail { display: flex; flex-direction: column; align-items: center; flex: 0 0 auto; }
.timeline-dot { width: 11px; height: 11px; border-radius: 50%; flex: 0 0 auto; margin-top: 3px; }
.timeline-line { width: 2px; flex: 1 1 auto; background: var(--border-soft); margin-top: 4px; }
.timeline-item:last-child .timeline-line { display: none; }
.timeline-dot.dot-blue { background: var(--accent); }
.timeline-dot.dot-green { background: var(--green); }
.timeline-dot.dot-amber { background: var(--amber); }
.timeline-body { flex: 1 1 auto; min-width: 0; }
.timeline-label { font-size: 0.88rem; font-weight: 650; }
.timeline-time { font-size: 0.7rem; color: var(--text-dimmer); margin-bottom: 4px; }
.timeline-message { font-size: 0.85rem; color: var(--text-dim); line-height: 1.5; white-space: pre-wrap; }

/* ---------- reply composer ---------- */
.reply-composer { display: flex; flex-direction: column; gap: 10px; }
.reply-actions { display: flex; gap: 10px; }
.reply-actions .btn { flex: 1; }
.inline-status { font-size: 0.78rem; color: var(--text-dim); text-align: center; padding: 4px 0; }
.inline-status.accent { color: var(--accent); font-weight: 600; }
.inline-status.amber { color: var(--amber); font-weight: 600; }

/* ---------- confirm dialog ---------- */
.confirm-overlay {
  position: fixed; inset: 0; background: rgba(4, 6, 10, 0.6);
  display: flex; align-items: flex-end; justify-content: center;
  opacity: 0; pointer-events: none; transition: opacity 0.18s; z-index: 50;
}
.confirm-overlay.open { opacity: 1; pointer-events: auto; }
.confirm-dialog {
  width: 100%; max-width: 430px; background: var(--bg-elevated); border: 1px solid var(--border);
  border-radius: 16px 16px 0 0; padding: 22px 18px calc(22px + env(safe-area-inset-bottom));
  transform: translateY(12px); transition: transform 0.18s;
}
.confirm-overlay.open .confirm-dialog { transform: translateY(0); }
.confirm-dialog h3 { margin: 0 0 8px; font-size: 1.05rem; }
.confirm-dialog p { margin: 0 0 18px; font-size: 0.85rem; color: var(--text-dim); }
.confirm-actions { display: flex; gap: 10px; }
.confirm-actions .btn { flex: 1; }

/* ---------- bottom nav ---------- */
.bottom-nav {
  position: fixed; bottom: 0; left: 0; right: 0;
  max-width: 430px; margin: 0 auto;
  display: flex; background: var(--bg-elevated); border-top: 1px solid var(--border);
  padding-bottom: env(safe-area-inset-bottom);
}
.bottom-nav a {
  flex: 1; display: flex; flex-direction: column; align-items: center; gap: 4px;
  padding: 10px 0 8px; text-decoration: none; color: var(--text-dimmer); font-size: 0.68rem; font-weight: 600;
  min-height: 44px;
}
.bottom-nav a.active { color: var(--accent); }

/* ---------- success state ---------- */
.success-state { display: flex; flex-direction: column; align-items: center; text-align: center; padding: 36px 20px 8px; gap: 14px; }
.success-check {
  width: 64px; height: 64px; border-radius: 50%; background: var(--green-soft); color: var(--green);
  display: flex; align-items: center; justify-content: center;
}
.success-state h2 { margin: 0; font-size: 1.15rem; }
.success-state p { margin: 0; font-size: 0.85rem; color: var(--text-dim); line-height: 1.5; }
.success-actions { width: 100%; display: flex; flex-direction: column; gap: 10px; margin-top: 10px; }